Strategy & Communication - Business Analyst - US Client [Peru]

 

Line of Service

Internal Firm Services

Industry/Sector

Not Applicable

Specialism

IFS - Internal Firm Services - Other

Management Level

Senior Associate

Job Description & Summary

A career in Firm Strategy and Communications, will provide you with the opportunity to establish effective communication programmes that promote and protect PwC’s vision, strategy, values, and purpose. You’ll focus on designing communication strategies that aid in implementing new policies and programmes and that will enhance the organisation’s relations with the community, public, government, shareholders, and employees.

Our Communications team combines expertise including corporate and issues communications, internal communications, change management, media relations, public affairs, digital and social communications and analytics. In PwC Communications, we don’t just create and amplify content, we are storytellers relentlessly dedicated to being strategic counselors, inspiring our people, growing and protecting PwC’s brand and creating business value that accelerates PwC’s strategy.

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

As a Senior Associate, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

• Use feedback and reflection to develop self awareness, personal strengths and address development areas.
• Delegate to others to provide stretch opportunities, coaching them to deliver results.
• Demonstrate critical thinking and the ability to bring order to unstructured problems.
• Use a broad range of tools and techniques to extract insights from current industry or sector trends.
• Review your work and that of others for quality, accuracy and relevance.
• Know how and when to use tools available for a given situation and can explain the reasons for this choice.
• Seek and embrace opportunities which give exposure to different situations, environments and perspectives.
• Use straightforward communication, in a structured way, when influencing and connecting with others.
• Able to read situations and modify behavior to build quality relationships.
• Uphold the firm's code of ethics and business conduct.

What You will do

• Work with key stakeholders in understanding gaps in current reporting solutions, desired state of reporting and identify new opportunities for delivering actionable insights that can make an impact;

• Lead analytics and reporting for digital communications channels, including web (firm intranet), social media, earned media and email;

• Conduct deskside research to analyze the competitive landscape, determine brand perceptions, identify new opportunities, and provide actionable insights;

• Help identify key trends and signals that inform leadership decisions around the firms communication strategy;

• Maintain individual but multiple project roadmaps, monitor development and report on overall project status and health;

• Work closely with data architecture, data management and application teams to build robust solutions that meet user requirements ;

• Drive for continuous adoption of analytical and technical solutions, track usage, push for innovation;

• Serve as a product owner and subject matter expert on one or more Communications publishing and analytics tools, liaising with vendors, communicating new features to users; and

• Extensively support and facilitate training and development needs of the users - take ownership of user guides, support documentation, capture and process feedback for continuous improvement in reporting solutions.

Preferred Knowledge/ Skills:

• Demonstrated experience working with visualization, data extraction and analysis technologies such as PowerBI, Tableau, Looker or similar tools to deliver contextual, thoughtfully presented visual output

• Collects, analyzes, interprets, and evaluates various data sets using data discovery tools (SQL)

• Understanding the evolving communications and media ecosystem, B2B communications, and analytical techniques

• Familiarity with digital communication channels (web, social media, earned media, email), digital communications software products, (content management systems, collaboration tools, social media platforms)

• Ability to work directly with architecture team, data management, application developers and vendors to resolve data issues and conduct UAT testing

• Experience in delivering high quality solutions that meet user requirements with minimal on-going maintenance and low risk volume of production incidents

• Well versed in relational database structures in order to source effectively from these for reports and dashboards

• Using enterprise productivity tools including Microsoft Office Suite and Google platforms and other project management software

• Using news monitoring and social monitoring tools such as Talkwalker, Cision, Meltwater and Brandwatch to manage the daily monitoring process

• Demonstrated experience in building relationships with peers and senior stakeholders and collaborating with cross-functional teams across multiple geographies and time zones.

• Maintain high degree of organization and control, manage project artifacts, status calls, engagement and overall management of deliverables across multiple workstreams

• Experience working in an Agile environment

• Understanding of user-centered design and development

• Self-starter, organized with the ability to execute multiple projects in a timely manner

• Strong communication skills, problem solving skills, business, digital and technical acumen.

• Ability to navigate complexity and ambiguity, practicing resourcefulness to see things through

• Identifying and keeping up with industry leading best practices in relevant technical domains

Todos los candidatos calificados serán considerados para trabajar en PwC sin importar etnia; credo; color; religión; nacionalidad; edad; discapacidad ; orientación sexual; identidad o expresión de género; predisposición genética o condición de portador; estado civil , o cualquier otra condición protegida por la ley. PwC se enorgullece de ser una organización inclusiva y brindar igualdad de oportunidades.

All qualified applicants will receive consideration for employment at PwC without regard to ethnicity; creed; color; religion; national origin; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; marital; or any other status protected by law. PwC is proud to be an inclusive organization and equal opportunity employer.

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Desired Languages (If blank, desired languages not specified)

English

Travel Requirements

Not Specified

Available for Work Visa Sponsorship?

No

Government Clearance Required?

No

Job Posting End Date

 

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